VIDMATE PRIVACY POLICY
We understand that our users care about how their personal information is used and shared. On our way to
Inspire Every Corner of the World Through Technology
we work hard to protect your information and take your privacy seriously.
By using our Services, you are agreeing to this Privacy Policy. Please read it carefully.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how
you can review, update, manage, export, and delete your information. Our activities of collecting and
processing your data will be done in good faith and be subject to the following principles:
I – purpose:
processing done for legitimate, specific and explicit purposes of which the data subject is informed, with
no possibility of subsequent processing that is incompatible with these purposes;
II – suitability:
compatibility of the processing with the purposes communicated to the data subject, in accordance with the
context of the processing;
III - necessity:
limitation of the processing to the minimum necessary to achieve its purposes, covering data that are
relevant, proportional and non-excessive in relation to the purposes of the data processing;
IV – free access:
guarantee to the data subjects of facilitated and free of charge consultation about the form and duration of
the processing, as well as about the integrity of their personal data;
V – quality of the data:
guarantee to the data subjects of the accuracy, clarity, relevancy, and updating of the data, in accordance
with the need and for achieving the purpose of the processing;
VI – transparency:
guarantee to the data subjects of clear, precise and easily accessible information about the carrying out of
the processing and the respective processing agents, subject to commercial and industrial secrecy;
VII – security:
use of technical and administrative measures which are able to protect personal data from unauthorized
access and accidental or unlawful situations of destruction, loss, alteration, communication, or
dissemination;
VIII – prevention:
adoption of measures to prevent the occurrence of damage due to the processing of personal data;
IX – nondiscrimination:
impossibility of carrying out the processing for unlawful or abusive discriminatory purposes; and
X – accountability:
demonstration by the agent of the adoption of measures which are efficient and capable of proving compliance
with the rules of personal data protection, including the efficacy of such measures.
This Privacy Policy applies to the Services offered by Vid M a te and does not apply to the information
practices of other companies and organizations that advertise our Services or Services offered by other
companies or individuals, including products or sites that may be linked to our Services.
WHAT INFORMATION DOES VIDMATE COLLECT?
The information we collect can be generally placed in two categories: 1) data on how the users use our
Services; 2) aggregate data on the content with which the users engage. We collect information to provide
better services to you—from figuring out basic stuff such as which language you speak to more complex things
such as which ads you will find most useful or which VidMate videos you might like. The information we
collect and how that information is used depends on how you use our Services and how you manage your privacy
controls.
You understand and consent that we may provide and share the information to our partners so that they too
can provide you with an optimal experience, but we never disclose information to a partner in the manner
that would identify you personally.
When you are not signed in to a valid account, we use the unique identifiers tied to the application or
device you are using to collect information. When you are signed in with a third party account, e.g., your
Google Account, we use that specific account to collect information.
For greater certainty, whenever you interact with our website or apps, we automatically receive and record
information including your IP address, “cookie” information, and the page you requested from your browser on
our server logs. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to
recognize your computer or device and tell us how and when the Services are visited and by how many people.
You may be able to change the preferences on your browser or device to prevent or limit your acceptance of
cookies, but this may prevent you from taking advantage of some of our features.
Whenever you interact with VidMate, we automatically receive and record information on our server logs. The
information we collect includes:
1.Services usage data.
This may include the languages you use, the terms you search for, the videos you watch,
your views and interactions with content and ads, voice and audio information when you use audio features,
purchase activity, people with whom you communicate or share content, information regarding the version of
our software you are using, the location where you download our software, how often you launch our software,
and which features you use.
2.Data on the quality of our Services.
This may include the interaction of your devices with our Services, such as IP address, crash reports,
system activity, and the date, time, and referrer URL of your request, and your connection between your
phone and your computer.
3.Data on user downloads.
This may include information regarding which videos you download and your average download speed.
4.Hardware and software identification.
This may include the device type, settings and image resolution, operating system, mobile network
information including carrier name, the version of Android operating system, the size of your device’s
screen, and internal storage. We support over 500 different Android devices and this helps us prioritize
support for different kinds of hardware and software.
1. If our software crashed when you were using it, the crash report sent to our server may contain some
information about the operating system that you use.
2. If you provide us with your name and email address, we will use this information for the purpose of
contacting you regarding our Services and products. You may opt out of such communications at any time by
unsubscribing through our Website or contacting us through one of the methods listed at the end of this
policy.
The Company does not knowingly collect or solicit personal information from children under the applicable
age in your country or knowingly allow such persons to register unless it is upon the specific and
highlighted consent of at least one of the parents or the legal representatives of the child. If you are a
child, please do not attempt to register for the Website or send any information about yourself to us
without the permission of your parents or legal representatives, including your name, address, telephone
number, or email address. No child may provide any personal information to Company or on the Website without
necessary permission from their parents or legal representatives. We will use commercially reasonable
efforts to verify that the consent referred to above was given by the child’s representatives, considering
available technologies. When we learn that we have collected personal information from a child without
parental consent, we will delete that information as quickly as possible. Children’s personal data may be
collected without the consent mentioned above when collection is necessary to contact the parents or legal
representatives, used one single time and not stored, or for their protection, and under no circumstances
shall the data be passed on to third parties without consent as provided herein. If you believe that we
might have any information from or about a child, please contact us at
vidmatestudio@gmail.com
The data we collect is sent to the Company servers in the USA in aggregate form and added to our system for
analysis. Our Services will not collect the following information without your specific consent or
satisfying the preconditions required by applicable laws:
- Your, your friends’, your cat’s phone numbers
- Any of the content of your text messages, either sent or received
- Your music, photos, video, or any contents you download via our Services
- Your sensitive personal data concerning racial or ethnic origin, religious belief, political opinion,
trade union or religious, philosophical or political organization membership, data concerning health or
sex life, genetic or biometric data, when related to a natural person
We will generally retain information for as long as required, allowed or for as long as we believe it
useful. Even if the processing of personal data is terminated, we may continue to use and disclose your
Personal Information in accordance with this Privacy Policy as amended from time to time to the extent
allowed by applicable laws for purposes of a) compliance with a legal or regulatory obligation by the
controller; b) transfer to third parties; or c) exclusive use of the controller, with access by third
parties being prohibited, and provided the data has been anonymized.
We do not purport to have listed all possible disclosures that we might make. This Privacy Policy is
intended to help you understand our general practices. This policy is not a promise that your information
will never be disclosed except as described above. For example, third parties may unlawfully intercept or
access information transmitted to or contained on the site, technologies may malfunction or not work as
anticipated, or someone might access, abuse or misuse information, despite a lack of permission. Although we
use what we believe to be commercially reasonable practices to protect your privacy, that does not mean, and
you should not expect it to mean, that your information or communications will always be private or
protected.
WHY DOES VIDMATE COLLECT INFORMATION?
To Be the Visionary in the Field of Content Discovery and Entertainment Evolution,
we do our best to execute our core values:
Kaizen and Create Value for Our Users.
The information we collect from all our Services is for the purposes of providing better services to you.
Provide, Maintain, Improve and Develop our Services.
We use your information to deliver our Services, and to ensure our Services are working faster, better, and
more stably. We also use the information we collect in existing Services to help us develop new ones to
better suit our users’ needs.
Provide Personalized Services.
We use the information we collect to customize our Services for you, including providing recommendations and
personalized content. We don’t show you personalized ads based on sensitive categories, such as racial or
ethnic origin, religious belief, political opinion, trade union or religious, philosophical or political
organization membership, data concerning health or sex life, genetic or biometric data, when related to a
natural person. Also, we don’t share or use information that can personally identify you.
Measure Performance.
We use data for analytics and measurement to understand how our Services are used, which will help us to
know the pros and cons of particular features and the performance of advertisers’ ad campaigns as well. The
ability to measure our performance is an essential part of
Kaizen
Interact with You.
We may use the information we collect to contact you, which enables us to make sure the services we provide
are safe and without interruption, e.g. when there is any abnormal action of your account or any important
event that you need to know. It also enables us to respond to your request as soon as possible if there is a
need.
Protect Public Policy.
We use information to help improve the safety and reliability of our Services. We may carry out processing
of personal data under the following circumstances: a) for compliance with a legal or regulatory obligation
by the controller; b) by the public administration, for the processing and shared used of data which are
necessary for the execution of public policies provided in laws or regulations, or based on contracts,
agreements or similar instruments, subject to the provisions of Chapter IV of Brazilian General Data
Protection Law, the Law No. 13,709, of August 14, 2018; c) when necessary for the execution of a contract or
preliminary procedures related to a contract of which the data subject is a party, at the request of the
data subject; d)for regular exercise of rights in judicial, administrative or arbitration procedures; e) for
the protection of life of physical safety of the data subject or a third party; f) to protect health, in a
procedure carried out by health professionals or by health entities; g) when necessary to fulfill the
legitimate interests of the controller or a third party, except when the data subject’s fundamental rights
and liberties which require personal data protection prevail; or h) for the protection of credit, including
as provided in the pertinent legislation.
When the processing of personal data is a precondition for the provision of our Services or for the exercise
of a right, you may exercise your rights as listed in this Privacy Policy. We use different technologies to
process your information for these purposes, such as automated systems that analyze your content to provide
you with things like customized search results, personalized ads, or other features. And we analyze your
content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to
recognize patterns in data.
YOUR RIGHTS OF YOUR PERSONAL INFORMATION
All natural persons are assured ownership of their personal data, with the fundamental rights of freedom,
intimacy and privacy being guaranteed.
You have the right to obtain the following from the controller, namely the Company, regarding your
information being processed by the controller, at any time and by means of an express request of you or your
legally constituted representative to the processing agent, to the extent allowed by applicable laws:
Confirmation of the existence of the processing.
You may at any time confirm the processing of data by reviewing the terms and policies of the Company,
emailing us or any other means provided by us.
Access to the data.
When you are signed in, you can review and manage your basic personal data as well as data regarding your
use of the applications. When you are signed out, you can also manage your information associated with
your browser or device.
Correction of incomplete, inaccurate or out-of-date data.
If you find out there is any incomplete, inaccurate or out-of-date information about you, you can contact
us at any time regarding these issues and we will correct the information in accordance with what you
reasonably provide.
Anonymization, blocking or deletion of unnecessary or excessive data or data processed in noncompliance
with the provisions of applicable laws.
You can at any time expressly request us to anonymize, block or delete certain information which you
believe is unnecessary or excessive for data processing and is not in compliance with applicable laws
through email.
Portability of the data to another service or product provider.
By means of an express request and subject to commercial and industrial secrecy, you can export a copy of
content in your Account if you want to back it up or use it with a service outside of VidMate by emailing
us, pursuant to the regulation of the controlling agency. This does not include data that has already been
anonymized by the controller.
Deletion of personal data processed with the consent of the data subject.
You can choose to delete your personal information by emailing us unless the use and/or disclosure of the
information is for the purposes of a) compliance with a legal or regulatory obligation by the controller;
b) transfer to third parties; or c) exclusive use of the controller, with access by third parties being
prohibited, and the provided data being anonymized.
Information about public and private entities with which the controller has shared data.
During the collection and processing of your information, we may share or disclose your personal data to
third parties. The processor shall carry out the processing according to the instructions provided by the
controller, which shall verify the obedience of the own instructions and of the rules governing the
subject. You are entitled to know information about either public or private entities with which we have
shared data by emailing us.
Information about the possibility of denying consent and the consequences of such denial.
You can choose to give or deny your consent to the processing of your information. As listed in this
Privacy Policy, we collect and process certain information for certain purposes. The denial of consent
will lead to the failure of such purposes such as providing certain services to you or improving our
products. If you have any questions about the denying of consent such as the possibility of denying
consent and the consequences of such denial, please contact us at any time as you wish.
Revocation of consent.
You can at any time revoke your consent, by express manifestation, through a facilitated and free of
charge procedure to the processing of your information to the extent allowed by applicable laws. We
provide various means for such revocation, e.g. through emails or privacy settings in the applications or
your devices.
When you manifestly make your information public, your consent is deemed to be made through your action and
we no longer need further consent from you to the extent allowed by applicable laws.
We may only share your information with companies, organizations, individuals or other third parties outside
VidMate with your consent. We reserve the rights to provide information to our affiliates and other trusted
partners to process it for us, under our instructions and in compliance with this Privacy Policy and any
other applicable laws. We will also share your data outside VidMate if we have abovementioned needs to
Protect Public Policy.
INTERNATIONAL TRANSFER OF INFORMATION
Your information may be processed on servers located outside of the country where you live. Though the data
protection laws vary among countries, we try our best to comply with all applicable laws. Regardless of
where your information is processed, we apply the same protections described in this policy as well as
comply with all applicable laws, including without limitation, the Brazilian Data Protection Law.
VidMate is built with reliable security features that continuously protect your information. We keep
detecting and automatically blocking security threats from ever reaching you.
We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information
we hold, including:
We use encryption to keep your data private while in transit;
We review our information collection, storage, and processing practices, including physical security
measures, to prevent unauthorized access to our systems;
We restrict access to personal information to our employees, contractors, and agents who need that
information in order to process it. Anyone with this access is subject to strict contractual confidentiality
obligations and may be disciplined or terminated if they fail to meet these obligations.
We try to ensure that our Services protect information from accidental or malicious deletion. Because of
this, there may be delays between when you delete something and when copies are deleted from our active and
backup systems.
We regularly review this Privacy Policy and update it if it is necessary to make sure that we process your
information in ways that comply with it as well as applicable laws. We will not reduce your rights under
this Privacy Policy without your explicit consent. The date when the latest version was published will
always be clearly identified. If changes are significant, we will provide a more prominent notice,
including, for certain services, email notification of Privacy Policy changes.